FREQUENTLY ASKED QUESTIONS
What's required to reserve a date?
To reserve your desired date, we require a $400 retainer for ALL reservations. Half of your retainer ($200.00) will be held as a security deposit for damages and incidentals. The remainder of your retainer will be applied towards your rental fee.
If there are no damages/incidentals and venue is clean, the $200.00 retainer will be returned.
We accept cash, Zelle, and all major credit card payments (processing fee will apply).
Please note that dates are not considered reserved until we receive the deposit and a signed rental agreement.
Are holds possible without retainer?
Unfortunately, we cannot hold any dates without a retainer payment.
In order to secure a booking, we require a non-refundable retainer fee. Half of the fee will be applied towards the total cost of your event.
This retainer payment ensures that your date is reserved for you and no other events will be scheduled during that time.
When is the final payment due?
Your final balance is due 30 days prior to your event date which is non-refundable.
We require the full payment to be made at this time to ensure that everything is in order for your event. We accept all major credit cards (processing fee will apply), cash, and Zelle.
In the event you must cancel your event, you will have 6 months to reschedule your event or the funds will be forfeited.
Can I decorate or set-up the space before my rental time?
All hours needed for set-up, party, and clean-up must be included in your reservation hours booked. If booking hourly, please make sure you reserve enough time to accommodate your needs.
Your reservation starts time is the time you will have access to the venue. Your reservation end time is the time you will be required to exit the venue. Leaving decor to pickup later is not permitted.